Prestige Returns and Refund Policy

Returns & Exchanges

Upon receipt of your order, please check your merchandise thoroughly. If your items are defective or were damaged during shipping, contact customer service within 14 calendar days at 954-977-3022. After this period a 20% restocking fee will apply. Once a customer service is contacted, we will arrange to have your merchandise returned. All items shipped by truck freight must be inspected at the point of delivery. Any visible or concealed damage must be immediately logged with the driver in order to process a claim. A Return Authorization must be issued through customer service before any merchandise is returned. Merchandise must be unused and in original condition. Please include all original packaging materials, accessories and manuals. Pending inspection, an exchange, credit or refund will be issued based on the item value. Delivery charges are non-refundable.

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